1Leg 1 · Before you leave
Before you leave Detroit
This page is the pre-trip list for a Detroit visitor going to Caesars Windsor, 377 Riverside Drive East, Windsor, Ontario. It keeps to what can be checked: the door, the border agencies, the clock and the cashier.
By the Crossing DeskChecked October 2026
What to carry
Ontario law sets the door age. Under section 2(3) of the Gaming Control Act, 1992, no one under 19 may enter or remain in a gaming site, except in the course of employment. At Caesars Windsor, the casino and its related outlets are 19+. All ages are welcome in the Augustus Tower and the convention complex.
Valid government-issued photo ID is the proof of age the casino names for a Caesars Rewards card and for redeeming Reward Credits. Management decides which ID is acceptable. The card has its own age line: enrolment requires 21 or older.
As advice, not a rule: carry that photo ID on every visit. Arriving across the river without it risks a wasted evening.
Who sets the border rules
Two agencies set the rules for this crossing. The Canada Border Services Agency (CBSA) sets them for entering Canada, on its own website. U.S. Customs and Border Protection (CBP, cbp.gov) sets them for coming back into the United States. Each agency decides which travel documents it accepts.
This guide lists no border documents and gives no estimate of waits. Read the pages of both agencies before the trip, for the way over and the way back.
One clock on both banks
Time
Same clock on both banks
Pick a day and an hour. Both cities read the same Eastern clock.
| Place | Hours |
|---|---|
| Casino floor | open 24/7 |
| Poker room | open 24/7 |
| Sportsbook kiosks | kiosks 24/7; counter hours not published |
| Tim Hortons | open 24 hours |
| Neros, Spago, Legends, Johnny Rockets, Café 377 | hours on the casino's own restaurant page |
Windsor and Detroit both keep Eastern Time, so a watch set in Detroit needs no change after the crossing. On the Windsor side, the casino floor runs 24/7, slots and tables. The 14-table poker room and the sportsbook kiosks also run 24/7, and the Tim Hortons is open 24 hours.
The two-clock tool beside this note reads both cities' time from the browser's time-zone data, America/Toronto and America/Detroit.
Money and the phone line
Questions about exchanging currency go to the main cashier at Caesars Windsor. The casino answers at 1-800-991-7777, and pressing 9 gives service in French. The local line is 519-258-7878. Holiday changes to hours are not listed in this guide, so the phone is the place to check them.
This is general advice, not a fact about this casino. Every casino game has a house edge, so over time players as a group lose more than they win. A spending limit set before the trip is easier to keep than one set at the table.
Questions at the gate
Does a phone set to Detroit time need changing in Windsor?
No change is needed. Windsor and Detroit both keep Eastern Time, so the clock reads the same on both banks.
For the Rewards card, what proves a visitor's age?
Valid government-issued photo ID is the proof of age Caesars Windsor names for a Caesars Rewards card and for redeeming Reward Credits. Management decides which ID is acceptable.
Who handles questions about US dollars on site?
The main cashier at Caesars Windsor has the information on currency exchange.
Which border documents does this guide list?
This guide lists no border documents. The Canada Border Services Agency (CBSA) sets the rules for entering Canada, and CBP (cbp.gov) sets them for entering the United States.